We understand the importance of, and are committed to protecting your privacy. We operate in accordance with the New Zealand Privacy Act 1993, and from 1 December 2020, we will comply with the Privacy Act 2020.
We take all reasonable steps to protect the privacy of the personal information that we collect, use and disclose, provide access to and store securely.
The Privacy Officer
PO Box 37-173, Parnell, Auckland 1151
09 601 8391
If you would like more information about privacy in general, please refer to the Privacy Commissioner’s website: privacy.org.nz
The personal information we may collect includes, but is not limited to:
We may collect information about you when:
We may hold personal information as secure physical records, electronically on our intranet system, in cloud storage or on third party servers.
We have a range of physical, procedural and technical security policies and procedures in place to provide safe and robust security of your information including disposal of personal information. We regularly review these policies and procedures to ensure the on-going adequacy of these measures.
We use reasonable endeavours to ensure that all personal information is securely protected against loss, unauthorised access and other misuse. We will destroy or de-identify personal information we hold once it is no longer needed for a valid purpose or required to be kept by law.
To the extent permitted by law, we may share the personal information you have provided us with:
Except as set out in this policy, or where required or permitted by law, we will not disclose your personal information to any other person or agencies.
In all circumstances we will take reasonable steps to ensure that where your personal information is disclosed to a third party, that third party only uses your personal information to the extent necessary to perform the function the information was provided for and in accordance with applicable New Zealand legislation.
In all circumstances we will take reasonable steps to ensure that the personal information we hold is accurate.
You have the right at any stage to ask for access to any personal information we hold about you and to ask for it to be updated or corrected. We will respond to any request from you to correct personal information held about you as soon as practicable following receipt of such request.
We ask you take measures to protect your own information by using suitable virus protection and always closing your browsers on completion of sessions (especially when using a public computer).
Please contact us immediately should you be concerned that someone has gained access to your personal information or we have breached our privacy obligations or your privacy rights. We are happy to discuss any issues with you.