Following on from conversations we have had with many of you, we have now received confirmation from MYOB that there is an issue with their New Zealand payroll solutions. This issue has affected some calculations made using MYOB payroll products.
What you need to know:
The software has had errors relating to the calculation of leave rates or entitlements for employees who have variable hours and pay, as well as the treatment of changes to work and leave patterns and special circumstance leave.
In certain scenarios, leave rates or entitlements for some employees may not have been calculated consistently with the New Zealand Holidays Act 2003, or the accompanying guidance documents, for some employees.
What this means for you:
In some cases, changes to the software configuration, a manual adjustment or capture of employee leave changes, is required to accurately calculate leave rates or entitlements and rectify any miscalculations.
As each business is different, clients will need to assess whether these issues apply to them, and the steps they may need to take to satisfy their obligations under the New Zealand Holidays Act.
MYOB have set up a dedicated team of MYOB NZ payroll software specialists to help identify if you’re affected by this issue. Phone consultations with a MYOB team member can be requested through their Holidays Act Hub.
They have some product updates coming to improve the functionality to support compliance requirements.
Should you wish to discuss this with us, please contact your Greenlion representative. We’re here to help.